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Utile Limited (trading as ‘Enhale Meditation Studio’)(‘the Company’) is committed to protecting and respecting your privacy.
We may collect and process the following personal information about you:
1.1. Personal information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you:
1.2. The personal information you give us may include your name, address, e-mail address and phone number, transaction information, personal profile information or other relevant information or correspondence.
1.3. We only retain your personal information for so long as it is necessary. We may archive your personal information, but this will only be for as long as the purpose for which it was retained requires.
1.4. For each of your visits to our site, we may automatically collect details of your visits to our site and the information that you browse or access.
2.2. We use the following cookies:
2.4. Our website uses Google analytics, a web traffic analysis service provided by Google Inc. Please refer to www.google.com/policies/privacy/partners to find out more about how Google uses your personal information when you use our site and how to control the information sent to Google.
2.5. You can block cookies by activating the relevant settings on your browser that allows you to refuse the setting of all or some cookies. This may affect your browsing experience on our site (i.e. some information may not be able to be viewed).
2.6. You can also prevent Google’s collection and processing of your personal information by using the Google Ad Settings page or downloading and installing their browser plug-in.
3.1. We may use information held about you in the following ways:
3.2. If you are an existing customer, we will only contact you by electronic means (e-mail, telephone or SMS or e-newsletter) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. You may choose not to receive direct marketing or promotional material by letting us know via our email or contact page.
3.3. If you are a new customer, and where we allow selected third parties to use your personal information, we (or they) will contact you by electronic means. You may choose not to receive direct marketing or promotional material by letting us know via our email or contact page.
3.4. We will use information we collect about you:
3.5. We may combine information we collect from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
4.1. We may share your information with selected third parties including:
4.2. We may disclose your personal information to third parties:
4.3. We may send your personal information to these countries:
a. Your personal information may be sent to and stored by us and third parties in countries outside the country in which you are located and outside the European Economic Area and the UK.
b. The nature of our business means it is often necessary for us to send your personal information outside the European Economic Area or the UK to fulfil your service needs. This occurs because our business and the third parties identified above may have operations in countries across the world.
c. We may transfer your personal information to parties in countries outside Hong Kong SAR or the country in which you are located to provide services to us. This may involve sending your personal information to countries where under their local laws you may have fewer legal rights than those you may have in the country you are located. It may also be processed by staff operating outside of Hong Kong SAR or the countries in which you are located who work for us or for one of our suppliers or partners. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
5.1. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. You must not share your password with anyone else.
5.2. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
6.2. Under the Hong Kong Personal Data (Privacy) Ordinance (Ordinance), as an individual, you have the right:
6.3. You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at our Contact Email Address.
6.4. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, these websites have their own privacy policies and you agree that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
7.1. You have the right to access information held about you. Your right of access can be exercised in accordance with the Ordinance. Any access request may be subject to a reasonable administration fee to meet our costs in providing you with details of the information we hold about you.